As you know we make our products locally and they are lovingly made by us by hand.
We know that sometimes our items are not perfect and imperfections may happen.
Sewing through some of our materials can be quite a challenge but this also makes our products unique. However, this does not change the functionality or quality of our products.
So our stitching may not be quite straight due to the materials we try to stitch through. It is very different from sewing regular materials. If you are unhappy with your product you have 30 days to return it for a full cash refund, voucher or similar replacement of the product
Shipping will be at your cost, but if you are local we may be able to arrange to meet up.
Repair or Recycle it
If you've enjoyed your product to its limit and it needs repair, please message us to see what we can or can't do.. Most of our products have a long lifespan due to their material composition. If it's beyond repair we may also be able to recycle it into something else, so please don't bin it. contact us first.
Credit / Debit Cards